Technical Support Engineer
TweetTechnical Support Engineer
Job Name: Technical Support Engineer
Job Role: Technical Support
Industry: Software, IT
Job Location: Udaipur (Rajasthan)
Experience: 3 - 5 year
Skills: Tech support, Customer support
Salary: Best in the industry
Education: BCA, MCA, MBA
Job Summary:
Looking for a Technical Support Engineer. should have Work experience as a Technical Support Engineer or similar role. Good Communication Skills (writing and spoken) to communicate with the engineers and team.
Job Description:
should have Work experience as a Technical Support Engineer or similar role. Good Communication Skills (writing and spoken) to communicate with the engineers and team. Understanding of Web application development process. Understanding of Web Services (sessions, backend, frontend code, APIs). Understanding of the technologies used to develop the app (language, database, server, analytics, etc.). Technical issues investigation and troubleshooting. Critical thinker and problem-solving skills. Experience in handling support tickets (categorization, troubleshooting, escalation).